Description
Shipping Returns Policy
DETAILS
Customer Reviews
Fresh Tag 1 cold chain usb pdf csv temperature data logger is an ideal choice for monitoring and recording the temperature of sensitive goods during transportation.
It is prefect for pharmaceuticals, frozen food, fresh fruits, vegetable, fish, cold storage etc.
It is with very cost-effective design and simple to operate, smart size minimize the space occupation.
The monitor data can be directly read via PDF/CSV format by PC at destination.
Specification
Model
|
Fresh Tag 1 |
Display | LED indicator |
Run Days | Max. 180 days |
Temperature Range | -22℉~158℉(-30℃-+70℃) |
Temperature Accuracy | ±0.5°C(±0.9℉) |
Memory Capacity | Max. 30000 readings |
Logging Interval | 5 min(Default) |
Start Delay | 10 min(Default) |
Report Format | PDF and CSV |
Battery | 3.0V CR2032 |
Protection Grade | IP67 |
Certifications | CE, RoHS, EN12830 |
Weight | 11g |
Dimensions | 67mm *27mm *5mm |
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@freshliance.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@freshliance.com and send your item to: Freshliance Electronics Corp., Ltd, Building 7, Hengfengkechuang center Zhengzhou, 451162 Henan, China.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Freshliance Electronics Corp., Ltd, Building 7, Hengfengkechuang center Zhengzhou, 451162 Henan, China
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@freshliance.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@freshliance.com and send your item to: Freshliance Electronics Corp., Ltd, Building 7, Hengfengkechuang center Zhengzhou, 451162 Henan, China.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Freshliance Electronics Corp., Ltd, Building 7, Hengfengkechuang center Zhengzhou, 451162 Henan, China
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
- Version Upgrade: We have upgraded the version of Fresh Tag 1. Complete innovation design meet all customer expectations based on long term feedback from amazon customer.
- PDF/CSV Report: To make it easier for customers to analyze data, we provide PDF and CSV reports and both containing ℉ and ℃ temperature units. No software required, Just plug into the computer, automatically generating PDF and CSV reports.
- High Accuracy: Covering 7, 15, 30, 60, 90, 120, 180 or even 240 days to meet the special needs of various applications. Wide temperature measurement range of -30℃~+70℃ (-22℉~ +158℉). Temperature accuracy is ±0.5℃(±0.9℉).
- Smart Size But Large Capacity: IP67 waterproof package grade. Small size can fit in any box, up to 30000 recording memory. Logging Interval of 5 minutes(180days and 240days are 10 minutes). Without temperature alarm range. Default power on delay time 10 minutes.
- Easy to operate: Start stop button for 5 seconds to turn on. The green LED indicator flashes 3 times when data logger is turned on. There is default delay time 10 minutes, at which time yellow light will flash 30 seconds during start delay. If the temperature is within the alarm range, the green light will flash. If the default alarm range is exceeded, the red light will flash.
- Parameters Customized: If you need a recorder with different parameters, such as alarm range, start delay, etc. Please let us know or refer to our self-shipping link to leave us a note. We would like to customize it for you according to your need.
- Widely Used: Freshliance Fresh Tag 1 USB single use temperature data logger recorder covers a wide range of cold chain transport including pharmaceuticals, frozen food, fresh food, vegetable, storage, lab, etc. Complies to CE, RoHS, EN12830.