Description
Shipping Returns Policy
DETAILS
Customer Reviews
Specification
Model
|
BlueTag T10 |
Battery type | 3.0V CR2032 lithium battery |
Shelf Life | 1 year |
Temperature Range | -22℉~+158℉(-30℃~+70℃) |
Temperature Accuracy | ±0.5°C(±0.9℉) |
Memory Capacity | Max. 65000 readings |
APP OS | Android |
Run Days | 1 year |
Start Delay | 0 minute-72 hours |
APP Language | English, Chinese |
Wireless Connection | Bluetooth 5.0 |
Certification | CE, RoHS, EN12830 |
Temperature Unit | ℃, ℉ |
Report Format | PDF & CSV |
Logging internal | 1 minute-99 minutes |
Weight | 7.8 g |
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@freshliance.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@freshliance.com and send your item to: Freshliance Electronics Corp., Ltd, Building 7, Hengfengkechuang center Zhengzhou, 451162 Henan, China.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Freshliance Electronics Corp., Ltd, Building 7, Hengfengkechuang center Zhengzhou, 451162 Henan, China
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@freshliance.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@freshliance.com and send your item to: Freshliance Electronics Corp., Ltd, Building 7, Hengfengkechuang center Zhengzhou, 451162 Henan, China.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Freshliance Electronics Corp., Ltd, Building 7, Hengfengkechuang center Zhengzhou, 451162 Henan, China
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
- Smart App Control: A mobile phone can read multiple sensors. Conversely, a sensor also supports connecting unlimited number of Android phones user. 33ft Bluetooth range(No Obstructions). Simply download T-keeper app, monitoring temperature data in real time easily(Not wifi version).
- High Accuracy: Built in Japan-made smart thermometer sensor, temperature accurate: ±0.9℉(±0.5℃). Temperature range is -22℉~158℉(-30℃~+70℃). Recording a new and accurate temperature reading every minute.
- Free Data Storage & Export: Enjoy up 65000 readings. Enjoy 1 year of online data storage view and export it in PDF&CSV format comes. With calibration certificate to make sure the data is true and irreversible.
- Mini Size:BlueTag T10 is a multiple-use bluetooth temperature data logger recorder. IP67 waterproof protection. Cute size makes it suitable for refrigerator, wine cellar, cigar, baby room, freezer, basement, greenhouse, reptile vivariums, etc. especially incubator transportation. Complies to CE, RoHS, EN12830. We provide technical support via email and phone.
- Smart Alert:Alarm range, activation delay, logging interval (default 5 minutes), Temperature unit ℃/℉ etc. all can be configured in T-keeper APP. You’ll receive notification alert at once if temperature is out of preset range.